IT SPECIFICATIONS
Seamless digital banking solutions for your business
Signature Bank uses the latest in emerging bank technology so our customers have access to every convenience at their fingertips, with the highest level of security. Whether you are a digital banking or a mobile deposit customer or both, the following information will help you navigate a few IT requirements to successfully use our digital banking platform.
Digital Banking System Requirements
System
- Microsoft Windows 10 or later or Mac OS X 10.15 or later
Browser
- Google Chrome (Windows, macOS) – Recommended
- Mozilla Firefox (Windows, macOS) – Supported
- Microsoft Edge (Windows) – Supported
- Apple Safari (macOS) – Supported
Browser support is subject to change without notice, so we encourage end users to configure browsers for automatic updates. Use the latest version of your browser for the most secure experience in Q2online. Any browser not listed above should be considered unsupported by Q2.
E-Statement Requirements
- Latest version of Adobe Reader
Digital Banking Password Requirements
- Must be 12-60 characters
- Must contain at least 1 number
- Must contain a minimum of 1 lower case character
- Must contain a minimum of 1 upper case character
- Must contain a minimum of 1 special character
- Password may not be the same as last 10 passwords
- May not be the same as current password
Mobile Banking Requirements
- A valid email address and telephone number are required
- Apps function best when the GPS or native mapping app (also called Location Services) is enabled
System
- Android 11.x and later – Supported
- iOS 16.x and later – Supported
- WatchOS 9.x and later – Supported
- Limited support is available for older OS versions
Connectivity
- 5G – Supported
- 4G LTE – Supported
- Wi-Fi – Supported
Remote Deposit Capture Requirements
To deposit checks with Mobile Remote Deposit Capture (mRDC), an end user must have a mobile device with a rear-facing camera with a resolution of at least 5 megapixels.