Fraud Protection
Safety and security are top
priorities
Organizations that don’t take precautions to prevent fraud often think it won’t happen to them; unfortunately, it is no longer “if” but “when.” It can be daunting to consider the fallout, and overwhelming to think about establishing fraud preventative measures, but creating a business fraud prevention plan is necessary to reduce risk.
How to report fraud
We strongly encourage you to call us immediately if you think your Signature Bank account has been put in jeopardy. The sooner we know what’s happened the sooner we can begin helping you. This includes credit or debit cards, personal identification information such as social security or tax ID number, and Signaturebank.bank login information including user IDs or passwords.
If you think you have received a fraudulent email, do not act on it but please call us before deleting it so we can investigate for you.
Report fraud by phone: 773-467-5600
Report fraud by email to: your designated account representative or info@signaturebank.bank
If you think you have received a fraudulent email, do not act on it but please call us before deleting it so we can investigate for you.
Report fraud by phone: 773-467-5600
Report fraud by email to: your designated account representative or info@signaturebank.bank
Fraud protection solutions
Fraud alerts
When it comes to fraud, time is of the essence. Set up alerts by transaction types to notify you as soon as any suspicious activity hits your accounts. Alerts are free and, unfortunately, underutilized.
ACH transaction blocks and filters
Maintain a list of pre-authorized payees and block unauthorized transactions.
Positive Pay
Protect your accounts with Signature Bank’s Positive Pay, an automated fraud detection tool that matches account number, check number and dollar amount of each check presented for payment against a list of previously authorized checks. Any suspect items are reported back for a pay/no pay decision.
Reverse Positive Pay
You can approve each and every check that hits your account without having to upload a check file.
Payee Check Positive Pay
The payee name is compared to your file to ensure checks haven’t been forged or altered.
Fraud insights, resources and best practices
Signature Bank is committed to keeping your account information safe, but security is a team
effort. There are immediate actions you can take to minimize your risk of fraud. Learn more
with these helpful resources.
Additional resources for your protection
FTC.gov
Information from the Federal Trade Commission to help you avoid identity theft and learn what to do if your identity is stolen.
FDIC.gov
Tips from the FDIC about how to protect yourself from identity theft and fraud.
www.ic3.gov
The IC3 accepts online Internet crime complaints from either the actual victim or from a third party to the complainant.